Welcome to Beautifay! These Terms and Conditions outline the rules and regulations for the use of Beautifay’s website, products, and services. By accessing or using our website and services, you agree to comply with and be bound by the following terms.
1. General Information
1.1. Beautifay is a company that specializes in selling beauty gadgets and devices. These Terms and Conditions apply to all visitors, users, and others who access or use the website.
1.2. By accessing this website, you accept these Terms and Conditions in full. If you disagree with any part of these terms, please do not use our website.
2. Products and Services
2.1. All products displayed on our website are subject to availability. We reserve the right to modify or discontinue any product without notice.
2.2. Product descriptions, images, and prices are provided to the best of our knowledge and ability. We strive for accuracy but cannot guarantee that all product details are error-free.
2.3. We reserve the right to limit the quantities of any products or services we offer. All descriptions of products or product pricing are subject to change at any time without notice, at our sole discretion.
3. Ordering and Payment
3.1. By placing an order with Beautifay, you agree to provide accurate and complete information and agree to update your account and other information as needed to complete your transaction.
3.2. Payment Method: Beautifay currently accepts Cash on Delivery (COD) as the default payment method. Payment is to be made in cash to the delivery agent upon receiving your order.
3.3. We reserve the right to refuse any order you place with us. In the event of any change or cancellation of an order, we may attempt to notify you by contacting the email or phone number provided at the time the order was made.
4. Shipping and Delivery
4.1. We offer free shipping on all orders within Saudi Arabia. Delivery times are estimated to be between 3-5 business days, depending on the delivery location.
4.2. Beautifay is not responsible for any delays caused by unforeseen circumstances such as natural disasters, strikes, or transportation issues.
4.3. Once an order is shipped, a tracking number will be provided to you via email or SMS. You can use this number to track the status of your delivery.
5. Returns and Exchanges
5.1. We accept returns and exchanges within 14 days of delivery. Products must be unused, in their original packaging, and in resaleable condition.
5.2. To initiate a return or exchange, please contact our customer service team via email or phone with your order details and reason for return. We will provide instructions for the return process.
5.3. The customer is responsible for return shipping costs unless the product received was damaged or defective. In such cases, Beautifay will cover the return shipping expenses.
5.4. Refunds will be processed once the returned items have been received and inspected. The refund will be issued to the original payment method, typically within 7-10 business days.
6. Damaged or Defective Products
6.1. If you receive a damaged or defective product, please contact our customer service team immediately. Provide photos and details of the issue so we can arrange for a replacement or refund.
6.2. Beautifay reserves the right to request the return of the damaged or defective item before issuing a refund or replacement.
7. Privacy and Security
7.1. Beautifay is committed to protecting your privacy. We use secure encryption methods to protect your personal and payment information.
7.2. By using our website, you consent to the collection and use of your information as described in our Privacy Policy.
8. Intellectual Property
8.1. All content on the Beautifay website, including text, graphics, logos, images, and software, is the property of Beautifay and is protected by intellectual property laws.
8.2. You may not use, reproduce, or distribute any content from the Beautifay website without our express written permission.
9. Limitation of Liability
9.1. Beautifay will not be liable for any direct, indirect, incidental, special, or consequential damages resulting from the use or inability to use our products or services.
9.2. Beautifay does not warrant that the website or its services will be error-free, uninterrupted, or free of harmful components.
10. Governing Law
10.1. These Terms and Conditions are governed by and construed in accordance with the laws of Saudi Arabia. Any disputes arising from or relating to these terms shall be subject to the exclusive jurisdiction of the courts of Saudi Arabia.
11. Changes to Terms and Conditions
11.1. Beautifay reserves the right to modify these Terms and Conditions at any time. Any changes will be posted on this page, and your continued use of the website constitutes acceptance of those changes.
12. Contact Information
12.1. If you have any questions or concerns about these Terms and Conditions, please contact us via email or call us.
Thank you for choosing Beautifay!